Shipping & Deliveries

HOLIDAY DELIVERY PERIOD  

To ensure delivery of your order by December 25th, please see our Holiday shipping cut off dates below.

*During busy periods, promotional events and sales, delays in dispatching your order may occur.

AUSTRALIA (NSW, QLD, VIC, SA, ACT)
Standard Shipping: 17th December, 12pm
Express Shipping: 19th December, 12pm

AUSTRALIA (WA, TAS & NT)
Standard Shipping: 12th December, 12pm
Express Shipping: 18th December, 12pm

NEW ZEALAND
International Express Shipping: 20th December, 12pm

USA
International Express Shipping: 18th December, 11.00am AEDT

EU & UK
International Express Shipping: 19th December, 11.00am AEDT

SHIPPING POLICY 

For shipping within Australia, we utilise Australia Post. Once your order has been shipped, a tracking number will be sent to your nominated email address. 

Please note that our shipping time frames are a guide, and that they are subject to change due to Australia Post delays.

*During busy periods, promotional events and sales, delays in dispatching your order may occur.

Please note, we cannot always deliver to PO Box or Parcel Locker addresses. Orders to PO Box or Parcel Locker addresses may be subject to cancellation.

PRE-ORDER ITEMS

Items purchased on pre-order will be shipped within the estimated time frame specified on the product page. Please note, these time frames are an estimation. In the instance that your pre-order item has been delayed, a member from our customer care team will reach out.

Orders that have been placed with an available item and a pre-order item will be dispatched separately at no additional cost. Once your order is placed, the full payment will be captured up front.

ITEM AVAILABILITY

In the unlikely event that an item purchased is not available, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

STOLEN AND DAMAGED PARCELS 

MISHA is not liable for any items lost, stolen or damaged during transit. It is the responsibility of the customer to nominate a suitable delivery location and to securely receive the order. We will not provide compensation for any items declared as lost or missing following delivery.